Everything you need to safely access Ledger Live and protect your device & funds.
How to Access Ledger Live Safely
Open only the official Ledger Live desktop or mobile app — avoid websites claiming to offer “Ledger login.”
Connect your Ledger device and unlock it using your PIN.
Confirm all on-screen prompts directly on your device before approving any operation.
Never type or paste your 24-word recovery phrase anywhere online.
Tip: Always verify what appears on your device display — it’s the final truth of what you’re approving.
Keeping Your Assets Secure
Store your recovery phrase offline — ideally engraved or written on durable material.
Enable password lock and firmware updates only via official Ledger Live prompts.
Use a dedicated computer for crypto management if possible.
Stay alert for phishing emails and social media “support” accounts — Ledger will never ask for your recovery phrase.
If You Lose Your Device
If your Ledger device is lost or damaged, you can restore your wallet on a new Ledger device using your 24-word recovery phrase.
Do this privately and only on a new hardware wallet purchased directly from an official retailer.